Q -How Long has the company been established.
A – Established since December 2017
Q-Where are we based?
A-We are based at the St Albans Enterprise Centre, St Albans Road, Stafford, ST16 3DP.
Q -Is there continuity of care with the Care Teams?
A- We always endeavour to provide the same care teams to our customers.
Q – Can you pick your call times?
A- We will always do our best to come at a time of your choosing. Any times are agreed before your care package starts and will remain at those times unless pre-arranged with you.
Q- Are care plans reviewed regularly.
A – Yes your care package is reviewed every 6 months or at any time when a change of your needs is required.
Q – Can we contact out of hours?
A- We operate an out of hours service which is available to you if you should need to contact a member of our team.
Q – Do we work with other services?
A- We work closely with all services to ensure all your needs are met.
Q – Can we provide services through different funding pathways?
A – We can provide services that are commissioned Privately, through Adult Social Cares or if you are in receipt of Direct Payments.
© SunshineCare Stafford 2021.